top of page

FAQ
-
Where did the name come from?Although we are not an operation in Charm City, Maryland, it is a name that shows no bias towards anyone and gives off a certain joyful aura.
-
Will just anyone be allowed to be an instructor?No! If you put "Instructor" on your application, you will get an email saying the following: When they fill out this form we will handpick the best instructors that we deem qualified. If they are being reported frequently or are not living up to the standards they promised, we will have to revoke their instructor privileges.
-
What happens if no one volunteers to be an instructor? Who will teach the classes?If no one volunteers at first, we will raise awareness on social platforms advertising the need for performance instructors. If STILL no one volunteers we will try our best to teach the classes ourselves, but we can also upload videos to the class pages that we find online.
-
What happens after a user gets reported?Depending on what they are reported for, one of the following will take place: They will be let off with a warning email telling them there will be consequences if they are reported again. If the reason calls for more EXTREME measures, the user will be kicked off of the platform, and the email they registered with will not be allowed to sign up or login again.
-
How will you prevent bots and/or hackers?Bots: In the sign-up feature, we have an "I am not a robot" test to make sure only REAL humans are registering. Hackers: We have included a "report" feature so if a member gets hacked while on our app or website, they can tell us about their experience and we will work as hard as we can to find the hacker.
bottom of page